Effective Date: March 2004
WHAT INFORMATION IS COLLECTED
Provider Look Up: When Users access the on-line directory to locate local participating providers, we collect non-personally identifiable information to search our database, primarily zip code, city and/or county.
Provider Registration: When a participating provider registers to use on-line provider tools (eligibility verification, claims submission), we collect provider-specific information including provider number and password.
Provider's Request for Covered Person Eligibility: Within the registered provider area of the Site, providers can request Covered Person eligibility from us which lets a provider know whether or not a Covered Person is eligible for vision services. During this process, we collect Covered Person's name, primary subscriber (if Covered Person is a dependent), and an individually identifiable number assigned to each Covered Person (i.e. social security or other number) is order to verify a Covered Person's eligibility.
Provider Claim Submission: Within the registered provider area of the Site, providers may send claims to us for reimbursement for providing services to Covered Persons. The same data collected to verify eligibility is used in this process along with services rendered.
HOW MESVision USES YOUR INFORMATION
Benefits Administration: We utilize the information collected from this Site as noted above ("What Information is Collected") to determine Covered Persons' eligibility for covered services and to provide payment to participating providers from claims submissions.
HOW MESVision PROTECTS YOUR INFORMATION
Passwords: This Site utilizes passwords from participating providers to allow only authorized Users access to eligibility verification and claim submission functions.
Security: Data flowing to and from this Site is protected by encrypted digital certificates secured using Secure Sockets Layer (SSL) protocol.
Medical Eye Services
Attn: Regulatory/Compliance Department
PO Box 25209
Santa Ana, CA 92799-5209